Every single learner who completed our very first Client Care Essentials course said they learned new strategies that they were eager to put into practice at their center.
Here are a few of their comments:
“Every aspect of the course is great. I will encourage every CSL to take this course.” - Bluett Caceres, Client Services Director
“Great information overall about the role/responsibilities of client service leaders. I will refer back to the course material often.” - Ann Hunsinger, Executive Director
“I took a lot away from the instructional videos. I appreciated the leadership and managing bits. Also, the spiritual encouragement was very helpful. I caught nuggets of information that I could quickly and easily apply to my job.” – Anonymous
Every learner also rated this course as excellent or very good. They found the course materials engaging and challenging. Naturally, I’m really excited about this positive feedback and I hope you will be too - because ultimately a course doesn't transform your client care, you do - with the new knowledge and experiences you gain from the course materials and interaction with your instructor and other learners!
Here’s the lowdown:
Client Care Essentials is an instructor-led professional development course (much like a college course) specifically for Client Services Leaders (CSLs) and there’s nothing else like it.
This is a much deeper dive into management principles, designed for those who lead others in serving clients directly - like an executive director, center director, or client services manager. Just one person taking this course will benefit the entire center. Plus, it’s all online - perfect for the demanding schedules of life-affirming professionals.
So the questions I have for you are:
- Is your center prepared for reaching more clients in the most professional way you can be?
- Does your Client Services Leader feel fully equipped for the leadership role they are in? Maybe this is a good time to ask.
- Do you know how you are viewed by your community and more specifically your target audience?
If you are a client care professional who is ready to lead your team to the next level, this challenging course is for you. The cost of the course is just $499. Plus, you can get a $50 discount by pre-registering for the September class right now.
Want to learn more? Join course instructor, Rebecca Klein, in her office for a few words about how this course can impact your ministry
Pre-register for an opportunity to join the Client Care Essentials Course